MyCertsCoach

At MyCertsCoach, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our certification preparation platform.

Information We Collect

Personal Information

We collect information you provide directly, including your name, email address, and profile information when you create an account.

Usage Data

We automatically collect information about your study sessions, quiz results, progress tracking, and interaction with our platform to provide personalized learning experiences.

Technical Data

We collect device information, IP addresses, browser type, and operating system to improve our services and ensure security.

How We Use Your Information

•Provide, maintain, and improve our certification preparation services
•Track your learning progress and provide personalized recommendations
•Send you updates, educational content, and important notices
•Analyze usage patterns to enhance user experience
•Protect against fraudulent or unauthorized activity

Data Security

We implement industry-standard security measures to protect your personal information:

✓Encrypted data transmission using SSL/TLS
✓Secure authentication via Clerk
✓Regular security audits and updates
✓Limited access to personal data

Your Privacy Rights

You have the right to:

→Access and review your personal information
→Request corrections to your data
→Delete your account and associated data
→Opt-out of marketing communications
→Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at our contact page or email us at privacy@mycertscoach.com

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.