IT Service ManagementServiceNow

ServiceNow CSA - Certified System Administrator

Comprehensive exam prep for ServiceNow Certified System Administrator with practice tests and flashcards.

Intermediate
35 hours
1,543 professionals
4.7(1543 students)
⚙️
$59
one-time payment
30-day money-back guarantee
This course includes:
400+ flashcards
800+ practice questions
5 full-length mock exams
Performance tracking dashboard
Downloadable reference guides
Lifetime access

What You'll Learn

Navigate and configure the ServiceNow platform
Manage users, groups, and access controls
Configure forms, lists, and UI policies
Implement business rules and workflows
Create and manage reports and dashboards
Pass the ServiceNow CSA certification exam

Course Curriculum

Module 1: Platform Fundamentals

6 lessons • 3 hours
ServiceNow OverviewNavigation & UITables & RecordsApplications

Module 2: User Administration

8 lessons • 4 hours
Users & GroupsRolesAccess ControlImpersonation

Module 3: Configuration

10 lessons • 5 hours
Forms & FieldsLists & FiltersUI PoliciesClient Scripts

Module 4: Automation

9 lessons • 4.5 hours
Business RulesWorkflowsNotificationsScheduled Jobs

Module 5: Reporting & Analytics

7 lessons • 3.5 hours
ReportsDashboardsPerformance AnalyticsMetrics

Module 6: Exam Preparation

5 lessons • 2.5 hours
Practice TestsExam TipsReview SessionsFinal Mock Exam

About This Course

Master ServiceNow platform administration and ace the CSA certification exam. Our comprehensive toolkit includes interactive flashcards covering platform fundamentals, user interface configuration, data management, and automation. Practice with hundreds of real-world scenario questions and take full-length mock exams that simulate the actual certification test. Track your progress and identify weak areas with our performance analytics dashboard.

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