IT Service ManagementServiceNow

ServiceNow CIS-HRSD - HR Service Delivery

Complete exam prep for ServiceNow CIS-HRSD covering HR service delivery implementation.

Advanced

45 hours

673 professionals

★★★★★

4.7(673 students)

👥

$69

one-time payment

30-day money-back guarantee

This course includes:

500+ flashcards

950+ practice questions

5 full-length mock exams

HR process guides

Performance tracking dashboard

Lifetime access

What You'll Learn

Configure Employee Service Center

Implement HR case and knowledge management

Design lifecycle events and workflows

Integrate with HR systems

Apply HR service delivery best practices

Pass the ServiceNow CIS-HRSD certification exam

Course Curriculum

Module 1: HR Service Delivery Fundamentals

7 lessons • 3.5 hours

HRSD OverviewEmployee CenterService PortalMobile Experience

Module 2: Case & Knowledge Management

9 lessons • 4.5 hours

HR CasesCase TypesKnowledge BaseSelf-Service

Module 3: Lifecycle Events

10 lessons • 5 hours

OnboardingTransitionsOffboardingDocument Management

Module 4: HR Processes

8 lessons • 4 hours

Employee RelationsWorkplace SafetyComplianceReporting

Module 5: Integration & Configuration

7 lessons • 3.5 hours

HRIS IntegrationData SourcesWorkflowsDelegation

Module 6: Exam Preparation

5 lessons • 2.5 hours

Practice TestsScenario ReviewExam StrategiesFinal Mock Exam

About This Course

Prepare for the ServiceNow CIS-HRSD certification with our comprehensive exam toolkit. Master HR Service Delivery implementation including employee center, case management, knowledge, and HR integrations. Our study materials include interactive flashcards covering all exam objectives, practice questions based on real implementation scenarios, and full-length mock exams with detailed explanations.

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